Shipping policy
Shipping Within Canada
At KWtoyszone, we want your discoveries to reach you safely and as quickly as possible. We currently ship within Canada only.
Order Processing
Orders are generally dispatched within 1 business day when placed on a business day. During peak periods or when additional processing is required, please allow up to 3 business days for processing before dispatch.
Shipping Rates
Shipping rates are calculated at checkout based on your delivery address and the available shipping options.
Free Shipping on Orders Over $100
We offer free shipping on orders over $100 delivered to:
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British Columbia
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Alberta
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Saskatchewan
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Manitoba
For orders delivered to Quebec, Atlantic Canada, and other eligible Canadian destinations, shipping charges are calculated at checkout. Free shipping is not currently available for these destinations.
Estimated Delivery Time
Delivery typically takes approximately 5–10 business days after dispatch, depending on your location and the shipping service selected. Deliveries to remote or less accessible areas may take longer.
Delivery estimates are provided as a guide and are not guaranteed. Weather, carrier delays, peak-season volumes, and other circumstances beyond our control may affect delivery.
Shipping Services
We select shipping services based on destination, availability, cost, and delivery requirements. The carrier used to fulfil your order may differ from the carrier or rate displayed at checkout.
Remote and Inaccessible Destinations
Some remote destinations may have limited delivery service or unusually high shipping costs. If we cannot reasonably fulfil an order to your address under the available shipping arrangements, we will contact you to discuss the available options before proceeding.
Questions About Shipping
If you have questions about shipping or your order, please contact us at info@kwtoyszone.com.